Refund Policy

Effective Date: July 17, 2024

Welcome to Web Boost Creations. This Refund Policy outlines the terms and conditions under which we offer refunds for our web design services. By engaging our Services, you agree to this Policy. Please read it carefully.

1. Refund Eligibility

We strive to ensure customer satisfaction with our Services. Refunds are available under the following conditions:

• The refund request is made within 30 days of the initial payment.
• The project has not progressed beyond 25% completion, as determined by our project milestones.
• There has been a failure on our part to deliver the agreed-upon Services within the specified timeline.

2. Non-Refundable Situations

Certain circumstances are exempt from our refund policy, including but not limited to:

• Requests made after 30 days from the initial payment.
• Projects that have progressed beyond 25% completion.
• Change of mind after significant progress or completion of the project.
• Failure to communicate necessary information for project completion in a timely manner.
• Customized solutions that require substantial resources and cannot be repurposed.

3. Process for Requesting a Refund

To request a refund, please follow these steps:

• Contact our support team at support@webboostcreations.com.
• Provide your project details, including the project name, your contact information, and the reason for the refund request.
• Our team will review your request and respond within 7 business days.

4. Refund Processing

If your refund request is approved, the following conditions apply:

• Refunds will be processed using the original payment method.
• Refunds will be issued within 14 business days of approval.
• You will receive a confirmation email once the refund has been processed.

5. Partial Refunds

In certain cases, partial refunds may be granted:

• If a project is cancelled after it has progressed beyond 25% but before 50% completion, a partial refund may be issued based on the work completed.
• The amount of the partial refund will be calculated at our discretion, based on the resources and time invested in the project.

6. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us atsupport@webboostcreations.com. We are here to assist you and ensure your satisfaction with our Services.

Thank you for choosing Web Boost Creations. We value your business and strive to provide the best possible service.